What we offer

Develop New Strategies

Our team is ready to help and support companies to develop strategies in line with their mission and implement them, building a specific roadmap with tailored solutions; starting from identifying the strategic position, then prioritizing all the objectives, developing a strategic plan for then executing and managing it, finally reviewing and revising it, all according to the market fickle needs and changes, in order to guarantee a long life and wealthy company growth.

Evaluate the engagement and company culture

Our team is at your disposal to map the employees’ competences and engagements and to evaluate the company culture and communication, all with the aim to support and challenge them to grow with the company and achieve its goals. Indeed employee engagement initiatives make people more inclined to work harder and solve problems, grow and develop faster, get along with people better, and stay longer at a company. All these factors have a measurable business impact, and contribute to organisational success, guaranteeing increased revenue, a better customer experience and higher customer loyalty.

Support to face Companies’ issues and shortcomings

We help companies to face the challenges of drastic changes in the markets, deeply analyzing the contexts, external scenarios and the competition/competitors, while at the same time analyzing internal structures and procedures to identify possible and/or potential shortcomings.

Train your personnel

Thanks to our experienced customer support team, we can provide customers with the highest quality training, so that they can successfully operate their equipment in the best efficient manner. We strive to support our team to build their skills that will help them succeed throughout their careers and provide our customers with the right answers at the right time.

Develop new business and new markets

We support our customers develop new business or penetrate new markets; the actions are implemented by focusing on our customers’ core products, explaining and delivering the value of their products and services, mapping their capabilities with the target clients’ needs, implementing the right marketing tools and approach, executing a plan of action; all this can be done leveraging on new local partners, market and product knowledge, providing market intelligence thus to approach new prospects, and, if required, building up new sales channels, networks with focus on products, their mix, and correct pricing.

Increase market penetration

Our support team is ready to help our customers to grow their business; this can be carried out increasing market penetration with current accounts and generating new opportunities with new prospects, all by means of new sales channels and dedicated technical support, in order to built up products and brand leadership.

Support procurement activities

We provides customers with a team to help their procurement activities, supporting their daily operations, including sourcing, negotiating terms, purchasing items, expediting, receiving and inspecting goods as necessary, keeping records of all the steps in the process.

Find new partners

We can source directly quality materials only from reliable known suppliers, who are qualified by international quality standards, or finding new ones, guaranteeing a dedicated technical support from our experts, who have high experience in the industry, and helping customers being on time and saving costs, all with the required quality. ALMA MP ENGINEERING’s partnerships could be also a viable solution when sourcing products on the market, always keeping in mind the full project costs.

Find the right product and layout with the correct installation

Our team can support your design and mechanical engineering activities, helping with equipment selection, equipment layout and installation, building hazard classification, facility plumbing and drainage, process services and cost estimates.

Planning and monitoring the project

We can provide customers with an experienced team ready to support the project development and execution; time management, team work, communication easiness, financial awareness combined with analytical approach, experience and knowledge are some of our team’s skills, all aimed to support customer’s personnel, managing the production of the required deliverables, meeting their needs and helping to overcome any dearth within the required time frame.

Expediting

Our teams can help customers identify and prevent potential problems and issues in the supply chain from causing a delivery impact resulting in cost implications. Effective expediting activities will ensure that all products are compliant, free from defects and they get when they are needed and to where they are needed. Our task is to control the whole process and to secure the quality and timely delivery of goods and components.

Approach to full Quality

We firmly believe that “Quality cannot be assured simply by final inspection”. It is not just simply removing defective items at final stage inspection that one can ensure sufficient product quality, rather the goal is to firmly instill the attitude of “building in” quality at each process to assure the excellence of 100% “good products.” Therefore, our team tries to improve quality from the upstream level at the product design, process design, equipment development and all other stages. The goal is to eradicate defects and realize high-quality products that constantly earn customer satisfaction and trust.

Quality assurance and control

A quality management system is a set of methods and tools that lets organizations manage all aspects of quality management, including quality planning, quality assurance, quality control and quality improvement. Our team can help customers in establishing standards, guidelines and procedures to prevent quality issues and maintain the integrity of the product or service throughout its development; all these quality assurance activities involve the management of the quality of raw materials, assemblies, products and components, services related to production, and the management, production and inspection process. At the same time can perform and implement all the activities and techniques to verify that the developed product or service is in conformance with the requirements. The ultimate output is to deliver a quality product or service that meets its intended purpose.

Document control

Document control is a vital practice within organizations to ensure that information is accurate, up-to-date, complete, accessible and secure, and aligned with the nature of the business in order to meet regulatory compliance, quality standards, and operational needs. It is critical to ensure the proper flow of information and transparency of business activities to help companies function efficiently and our team is ready to support our customers to fulfill these duties and tasks.

Identification of technical problem at site

Our team can help customers to identify the problems and narrow down the root causes, in order to correct them; afterwards, after having verified the issues have been properly addressed and corrected, the focus is to prevent them in the future. This approach is often applied to repair failed products or processes on a machine or a system; it is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.

Spares supply

We offer spare and replacement parts for any products. Our After Sales Team can be contacted to purchase any specific replacement part, and together with our Technical Support Team, is available to troubleshoot and determine our customers’ product needs, whenever they are experiencing issues or fell unsure of which parts are needed to repair their systems.

Products upgrade

Our upgrade team, thanks to the products and applications knowledge, together with the process competences, can help customers in case of products upgrade, either updating their components or replacing them with new solutions; indeed over the life of a plant, production needs can change significantly and the process equipment need to be able to pace with this new demands; moreover upgrades can help the operators to eliminate problems resulting in a better plant performance, reliability and efficiency.replacement parts for our products.

Maintain your plant reliability

Our team can provide customers with an experienced customer support team ready to respond to technical queries, as well as remote and/or onsite support needs. We can offer several types of flexible support services including training, product repairs, replacement, service and more, also thanks to our partnerships, all in order to keep our customers’ assets up and running. Our Remote Service/Technical Support Team is available to help any time our customers are experiencing issues and need troubleshooting or in case of any questions related to which parts are needed to repair their system.

Increase your plant efficiency

Our experienced support team provides customers with dedicated services to help the efficiency of the plant by means of a detailed and rational design and identifying potential issues; our experts can help better control our customers’ equipment costs, guaranteeing a correct installation, monitoring plant performances and parameters; we can boost production by identifying production bottlenecks, finding and eliminating wastefulness, reducing operational risks and ensuring top performance of our customers’ production assets, even designing, when required, a custom service program, often featuring fixed, long term service costs, extended warranties, etc..